Outline

| Print | E-mail

1. Orientation

• Orientation to the workshop and Certification
  • Orientation to Competency-based HR Management
  • The Competency Architecture
• The Competency Dictionary
• Career Streams and Roles
• Planning your competency initiative
• Overview of the Competency Profiling Methodology
• Exercise 1: Discussion of Risks and Critical Success Factors

2. Developing Competency Profiles

• Step 1 - Background Research & Preparation
  • Background research and data gathering - steps, processes and data sources
  • Planning the competency development process
• Step 2 - Identifying Competencies
  • Overview of main competency profiling methods
  • Behavioural Event interviewing (BEI)
  • Exercise 2: Behaviour-based interviewing
  • Identifying competencies - BEIs
  • Developing Behavioural Indicators
  • Exercise 3: Developing Behavioural Indicators
  • Card Sort Method
  • Exercise 4: Card Sort
  • Competency Profiling Surveys
  • Direct worker observation
  • Review of worker materials
• Step 3 - Validate Competencies
  • Preparation - who to involve, how to select, communicating the initiative
  • Tools and techniques
  • Surveys VS focus groups
  • Exercise 5: Validating Competencies and Identifying Proficiency Levels
• Step 4 - Reporting and Documenting

3. Legal Considerations in Profiling

4. Governance & Change Management

5. Implementing Competencies

• Recruitment and Selection
• Learning and Development
• Career Development and Succession Management
• Strategic HR Planning
• Exercise 6: Using Competencies in HRM

6. Designing and Implementing a CBM Program

7. Case Studies

8. Wrap-up and Feedback