Negotiating for Success in Business
York University's Negotiation Skills Course
We all negotiate countless times a day to resolve conflicts, client problems or differences of opinion. But few of us have taken the time to think about what we are doing when we negotiate and how we could improve.
In two highly-interactive days of learning, you will analyze your own negotiating style, develop a practical understanding of effective negotiating behaviours, and improve your ability to plan and conduct successful day-to-day negotiations in every situation.
Key Learning Objectives
- Develop a practical understanding of four key negotiations processes using current models
- Create win/win outcomes with other parties
- Maximize negotiating effectiveness using strategic, systematic, rational and analytical approaches
- Learn when, why, and how to use key negotiating tactics
PMI® Professional Development Units (PDUs) Now Available
Attendees at this program are entitled to 14 Professional Development Units from the Project Management Institute upon completion.
An Outstanding Teaching Approach
This seminar allows participants to analyze their own negotiating styles and develop a practical understanding of effective negotiating behaviours.
Hands-on exercises, case discussions and negotiating simulations from a variety of functional areas such as sales, purchasing, and union-management relations will be used to reinforce your learning.
Over 1500 managers have developed their negotiating skills using this teaching approach.
What You Will Learn
- Identify your strengths and weaknesses as a negotiator
- Planning and preparing for negotiations
- Analyzing different negotiation styles
- Communication, persuasion, behaving ethically and using power appropriately
- Dealing with difficult situations
- Dealing effectively with cultural, gender and style differences
- Setting a collaborative tone, aligning people, exploring issues and reaching a mutually agreeable solution
Popular Next Steps
- Review the course outline.
- Read the profile of York University's program instructor.
- Enrol in the course.
- Contact a Program Coordinator with questions, at 1-888-574-3857 ext 2, or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
