Effective Communications and HR Management
The lack of effective communications management is continuously cited as one of the top 3, if not the first, reason for project failure. Project Managers and team members often overlook this critical element in an effort to bring the project in ‘on time and on budget'. All team members need to understand their own communication style and how that style can help or damage the flow of information in a project environment. Team dynamics; stakeholder confidence and cooperation; requirements gathering and scope definition are just a few of the areas that require good communication skills. While often viewed as secondary skills, they are critical to your success and will impact the bottom line.
This module covers:
- Communication styles; characteristics, challenges; tips on identifying and communicating with other styles
- Common communication filters in a project environment
- The challenge of generational diversity in effective communications
- How organizational change requires specific communication management and how to do it
- How to develop an HR plan; acquire, develop and manage the project team
- How to identify stakeholders; plan communications; distribute information; manage stakeholder expectations; and report performance
- The critical importance of effective status reporting and how to do it
A number of templates and tools will be introduced, including stakeholder analysis, RAM; Information Distribution Matrix; Status reporting. This module covers off chapters 9 and 10 of the Guide to the Project Management Body of Knowledge (PMBoK).
Dates, Fees & Location
For more details regarding this program please refer to our Training Course Calendar.
Registration closes at 4:30 pm four business days prior to each course delivery date.
A copy of A Guide to the Project Management Body of Knowledge (PMBoK), 4th Edition is required for this course. Copies are available for order from LPI, and can also be purchased at most Chapters/Indigo locations.
