Project Quality Management
Recognizing quality as a process, rather than an output is a key theme. The three aspects of project quality management are introduced with the appropriate methods of application. It starts with understanding the customer's requirements. The elements of planning are explored, to ensure that standards are set for all elements of the project, in both management and the product or service to be delivered. A number of tools for monitoring, assessing, and evaluating, how the processes perform, are covered in some depth. The focus of the seminar is practical rather than descriptive. You will gain a working knowledge of a range of tools and techniques to be able to apply them to your own project situation. Key insights are:
- Inspection adds no value; it just prevents the customer getting poor value
- Why most project problems are the process, not the product
- The incredible payback from investing in up-front quality
- Applying a rigorous approach to problem analysis to avoid rework costs
- The competitive advantage of continuous process improvement
Dates, Fees & Location
For more details regarding this program please refer to our Training Course Calendar.
Registration closes at 4:30 pm four business days prior to each course delivery date.
A copy of A Guide to the Project Management Body of Knowledge (PMBoK), 4th Edition is required for this course. Copies are available for order from LPI, and can also be purchased at most Chapters/Indigo locations.